SRE in the Real World

(This is a repost of a document living here, but I am putting it here for backup's sake. Originally a joint effort with Murali Suriar, with input from Matt Brown, Liz Fong-Jones, and many others. The intended audience of this doc is the recently laid-off, or those who…

On OKRs

[A repost for reference, since the original was removed as part of house-cleaning elsewhere] I'm solidly in favour of a planning architecture of some kind for any team-size collection of people greater than about 5. (Hell, arguably above 2, but let’s keep overheads down.) I’ve had…

The Curse of Systems Thinkers (Part 1)

Somewhere between 15 and 20 years ago, I worked for a company. It was a very prestigious company, and it was a glorious and frustrating time. The company did amazing things. Literally unbelievable achievements - from my point of view anyway. But this was coupled with levels of chaos that…